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Testimonials


"If your organization is considering utilizing an IT vendor, I would strongly encourage you to use
Accu-Networks."
The National Education Association

"The project was a success due to their vast knowledge, their work ethic, and the great personalities they have."
NYSUT

"Accu-Networks has worked very closely with us, to give our company its greatest technical potential."
Buckley, Mendleson, Criscione & Quinn, P.C.

"Accu-Networks has put all the pieces of my puzzle together and are there 24/7 when we need them."
The Law Offices
of Timothy J. O'Connor

"We're grateful for their expertise, diligence, and efficiency."
Adam Ross Cut Stone

"They respond quickly and understand our needs." Whispering Pines Preschool

"Accu-Networks has consistently quoted and invoiced their exceptional services at a very fair price." The East Greenbush
Public Library

"Accu-Networks has gone above and beyond many times to keep us up and running!!! They respond to our needs immediately and fix whatever needs fixing...even if it is after hours, weekends, or holidays. Sometimes they are aware of our problems before we are! We have never had an IT problem they couldn’t fix!"
The Albany County
Bar Association

"Accu-Networks has been a life saver for us. We have used them several times and they consistently provide great IT knowledge and wonderful customer service at very good prices."
House of Praise Ministries

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Live Remote Assistance



Your Name:
Your Company:

Please fill in the fields above, type the code you receive from your Representative below, then click the button to proceed.

Please contact us before using this service...



Do you need a quick solution to a technical problem?

With live remote assistance, a member of our support team can securely share your desktop to quickly resolve your issue, and get you back up and running as smoothly and as expediently as possible.


How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.


How It Works:

Step 1: Simply type your name, company, and code in the boxes below. Then click the "Click Here" button.
Step 2: You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3: Your support representative will chat with you online to obtain the details of the problem.
Step 4: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

 

News

Accu-Networks is proud to announce our partnership with Labtech Software!

LabTech is a unique tool, the only remote monitoring and management (RMM) solution designed from the perspective of system engineers with real experience in the services industry who are well aware that limited resources have to meet ever-increasing demands.

Tackling Twitter: How to keep your family safe from scammers

Social media sits at the beating heart of 21st century family life - and scammers are lurking to take advantage of it.

Posted on 21 August 2019 | 8:59 am

End-of-Summer Reading Assignment: Top Tips for Social Media Safety

We’ve seen some dramatic changes over the past 11+ years that Trend Micro’s Internet Safety for Kids & Families (ISKF) program has been running. But none stand out more than the development of social media. In just a few short years it has become a portal to our digital lives, polarizing opinions in the process. Social media has been branded both as a fantastic tool to help kids socialize and a conduit for trolls, cyberbullies, hackers and others who may wish our children harm.The truth, as always, lies somewhere in between. But what has been encouraging is the appetite among industry players for constructive dialog to help address some of these issues. I spent June at several of these and wanted to share my key takeaways – including some tips on what you can do to stay safe for the rest of the summer and into the new school year.

Posted on 16 August 2019 | 8:26 am

Don’t wait for laws: Act now to protect your family’s online privacy

Last month, the Washington Post published a surprising op-ed from Mark Zuckerberg. In it, the Facebook boss called for greater regulation of the internet to protect individuals’ online privacy, among other things. But when it comes to our families, we shouldn’t hold our collective breath that things will change anytime soon. Legal solutions are limited in their ability to truly prevent a child from falling victim to an internet scam or being tempted to give up personal information that puts them at risk. Instead, we need to take matters into our own hands to protect our families from intrusive online tracking and invasions of our privacy.

Posted on 23 April 2019 | 8:22 am