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Testimonials


"If your organization is considering utilizing an IT vendor, I would strongly encourage you to use
Accu-Networks."
The National Education Association

"The project was a success due to their vast knowledge, their work ethic, and the great personalities they have."
NYSUT

"Accu-Networks has worked very closely with us, to give our company its greatest technical potential."
Buckley, Mendleson, Criscione & Quinn, P.C.

"Accu-Networks has put all the pieces of my puzzle together and are there 24/7 when we need them."
The Law Offices
of Timothy J. O'Connor

"We're grateful for their expertise, diligence, and efficiency."
Adam Ross Cut Stone

"They respond quickly and understand our needs." Whispering Pines Preschool

"Accu-Networks has consistently quoted and invoiced their exceptional services at a very fair price." The East Greenbush
Public Library

"Accu-Networks has gone above and beyond many times to keep us up and running!!! They respond to our needs immediately and fix whatever needs fixing...even if it is after hours, weekends, or holidays. Sometimes they are aware of our problems before we are! We have never had an IT problem they couldn’t fix!"
The Albany County
Bar Association

"Accu-Networks has been a life saver for us. We have used them several times and they consistently provide great IT knowledge and wonderful customer service at very good prices."
House of Praise Ministries

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Live Remote Assistance



Your Name:
Your Company:

Please fill in the fields above, type the code you receive from your Representative below, then click the button to proceed.

Please contact us before using this service...



Do you need a quick solution to a technical problem?

With live remote assistance, a member of our support team can securely share your desktop to quickly resolve your issue, and get you back up and running as smoothly and as expediently as possible.


How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.


How It Works:

Step 1: Simply type your name, company, and code in the boxes below. Then click the "Click Here" button.
Step 2: You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3: Your support representative will chat with you online to obtain the details of the problem.
Step 4: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

 

News

Accu-Networks is proud to announce our partnership with Labtech Software!

LabTech is a unique tool, the only remote monitoring and management (RMM) solution designed from the perspective of system engineers with real experience in the services industry who are well aware that limited resources have to meet ever-increasing demands.

Remember to Blink: Managing Increased Screen Time During a Pandemic

Screen time in homes around the globe is at an all-time high. As strict rules were put in place to keep us home and safe due to the pandemic, rules for screen time have conversely been relaxed. Whether it is out of necessity, guilt, or both, you need to begin implementing a shift to new rules surrounding screen time.  Here are 5 things you can do to help kids maintain a healthy balance of screen time as we continue to stay at home.

Posted on 19 May 2020 | 2:09 pm

Business Email Compromise, A Cybersecurity Crime Challenge for Small and Medium Businesses

By Mitchel Chang Business Email Compromise (BEC) has become a very series cybercrime in the past several years where billions of dollars were lost by various businesses.  In additional to direct financial loss to the hackers, a company’s overall loss may be much greater. For example, a company’s reputation may suffer from a data breach […]

Posted on 18 May 2020 | 6:19 am

During a Pandemic, Civility Needs Strengthening, Too

While we all strive to stay healthy and positive during this pandemic, let’s not kid ourselves: COVID-19 has us all on edge. The fear, uncertainty and isolation is taking a toll on our mental health. We thankfully still see and hear many stories of heroism, kindness and generosity, but we can also see that civility has suffered a blow at the hands of COVID-19. In an environment of heightened uncertainty and with much of the world online right now, our kids have become increasingly open to the risk of being victims of, witnesses to, or participants in bullying or unkindness.  While there is a lot we can’t control right now, we can take steps to minimize online negativity and encourage kids to show compassion towards others and themselves.

Posted on 12 May 2020 | 6:03 pm