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Testimonials


"If your organization is considering utilizing an IT vendor, I would strongly encourage you to use
Accu-Networks."
The National Education Association

"The project was a success due to their vast knowledge, their work ethic, and the great personalities they have."
NYSUT

"Accu-Networks has worked very closely with us, to give our company its greatest technical potential."
Buckley, Mendleson, Criscione & Quinn, P.C.

"Accu-Networks has put all the pieces of my puzzle together and are there 24/7 when we need them."
The Law Offices
of Timothy J. O'Connor

"We're grateful for their expertise, diligence, and efficiency."
Adam Ross Cut Stone

"They respond quickly and understand our needs." Whispering Pines Preschool

"Accu-Networks has consistently quoted and invoiced their exceptional services at a very fair price." The East Greenbush
Public Library

"Accu-Networks has gone above and beyond many times to keep us up and running!!! They respond to our needs immediately and fix whatever needs fixing...even if it is after hours, weekends, or holidays. Sometimes they are aware of our problems before we are! We have never had an IT problem they couldn’t fix!"
The Albany County
Bar Association

"Accu-Networks has been a life saver for us. We have used them several times and they consistently provide great IT knowledge and wonderful customer service at very good prices."
House of Praise Ministries

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Live Remote Assistance



Your Name:
Your Company:

Please fill in the fields above, type the code you receive from your Representative below, then click the button to proceed.

Please contact us before using this service...



Do you need a quick solution to a technical problem?

With live remote assistance, a member of our support team can securely share your desktop to quickly resolve your issue, and get you back up and running as smoothly and as expediently as possible.


How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.


How It Works:

Step 1: Simply type your name, company, and code in the boxes below. Then click the "Click Here" button.
Step 2: You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3: Your support representative will chat with you online to obtain the details of the problem.
Step 4: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

 

News

Accu-Networks is proud to announce our partnership with Labtech Software!

LabTech is a unique tool, the only remote monitoring and management (RMM) solution designed from the perspective of system engineers with real experience in the services industry who are well aware that limited resources have to meet ever-increasing demands.

If you had one special power to make life online better, what would it be?

Announcing the 2019 What’s Your Story? video contest By: Lynette Owens If you had one special power to make life online better, what would it be? That’s the challenge posed by this year’s What’s Your Story? (WYS) video competition, and we think it’s a good one. The way adults and younger people view the world […]

Posted on 4 February 2019 | 11:52 pm

4 Tips To Help Your Kids Become Privacy Defenders

By Lynette Owens How much does your family value privacy and how well do you protect it? As kids live more and more of their lives online, they may not think about their privacy – or the privacy of their friends – when posting, sharing, checking in, etc. On this Data Privacy Day, here are […]

Posted on 25 January 2019 | 8:23 am

Media Literacy Week: What the Heck Does That Have to Do with Cybersecurity?

Media Literacy in the world of cybersecurity is interesting, challenging, but very important because the news can be so compelling. It’s the nature of this industry to know about attacks to digital systems and information and defend against them quickly.  With so many sources of news and media, it’s important to know which ones are credible and which ones are not.

Posted on 8 November 2018 | 11:46 am