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"If your organization is considering utilizing an IT vendor, I would strongly encourage you to use
The National Education Association

"The project was a success due to their vast knowledge, their work ethic, and the great personalities they have."

"Accu-Networks has worked very closely with us, to give our company its greatest technical potential."
Buckley, Mendleson, Criscione & Quinn, P.C.

"Accu-Networks has put all the pieces of my puzzle together and are there 24/7 when we need them."
The Law Offices
of Timothy J. O'Connor

"We're grateful for their expertise, diligence, and efficiency."
Adam Ross Cut Stone

"They respond quickly and understand our needs." Whispering Pines Preschool

"Accu-Networks has consistently quoted and invoiced their exceptional services at a very fair price." The East Greenbush
Public Library

"Accu-Networks has gone above and beyond many times to keep us up and running!!! They respond to our needs immediately and fix whatever needs fixing...even if it is after hours, weekends, or holidays. Sometimes they are aware of our problems before we are! We have never had an IT problem they couldn’t fix!"
The Albany County
Bar Association

"Accu-Networks has been a life saver for us. We have used them several times and they consistently provide great IT knowledge and wonderful customer service at very good prices."
House of Praise Ministries

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Live Remote Assistance

Your Name:
Your Company:

Please fill in the fields above, type the code you receive from your Representative below, then click the button to proceed.

Please contact us before using this service...

Do you need a quick solution to a technical problem?

With live remote assistance, a member of our support team can securely share your desktop to quickly resolve your issue, and get you back up and running as smoothly and as expediently as possible.

How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

How It Works:

Step 1: Simply type your name, company, and code in the boxes below. Then click the "Click Here" button.
Step 2: You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3: Your support representative will chat with you online to obtain the details of the problem.
Step 4: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.



Accu-Networks is proud to announce our partnership with Labtech Software!

LabTech is a unique tool, the only remote monitoring and management (RMM) solution designed from the perspective of system engineers with real experience in the services industry who are well aware that limited resources have to meet ever-increasing demands.

Help Kids Become Privacy Pros on Data Privacy Day

January 28 is Data Privacy Day and we are doing our part to help raise awareness about this important day, especially in a year when concerns about, risks to, and legislation protecting our online privacy are at an all-time high. Every free online service, from search engines to social networks, have actually cost us a hefty price – we can see or find anything we want online, but only if we are willing to give up an enormous amount of personal information. In light of this annual event designed to raise awareness around online privacy issues in an increasingly connected world, our greatest concern is about the world’s youngest citizens venturing into the ether, many of them without proper guidance on the personal privacy they are risking and how to protect it. Help us celebrate Data Privacy Day by helping young people become fierce protectors of their online privacy with these 3 steps.

Posted on 26 January 2018 | 5:50 am

This Gift-Giving Season, Be Smart About Smart Toys

As you shop for the kids and teens on your list, you may be considering some of the cool options out there, either because they are asking for it or because you think they will love it. Whatever your motivation, smart toys – those that use technology in order to function in innovative ways that are fun, engaging, educational or all of the above – may be on that shopping list. Unfortunately, so many smart toys are so new to the market and there are currently no standards on how toy manufacturers label, collect, store, protect the information it may be collecting and using about your child and your home. Many of them also don't have a history of news or reviews for you to lean on. So here are a few things to consider before and after you buy one:

Posted on 12 December 2017 | 7:38 pm

It’s Time to Hit the Pause Button: Why We Should Never Stop Caring about Media Literacy

Last month, the U.S. experienced one of the most horrific acts of violence when a lone gunman took aim at thousands of country music fans at an outdoor concert in Las Vegas. In the moments immediately following, news of the rampage took over the media, on air and online. At times like these, many of us turn on the television, but many more of us choose to go to Google or scroll through our social media feeds on Twitter or Facebook to learn more. This rush to the web is not new. But in an age when everyone expects instantaneous access to knowledge, our impatience puts us at risk when we do not take the time to properly vet or verify what we’re seeing or sharing. There are consequently some eager to take advantage of our impulsiveness.

Posted on 10 November 2017 | 1:23 pm