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"If your organization is considering utilizing an IT vendor, I would strongly encourage you to use
The National Education Association

"The project was a success due to their vast knowledge, their work ethic, and the great personalities they have."

"Accu-Networks has worked very closely with us, to give our company its greatest technical potential."
Buckley, Mendleson, Criscione & Quinn, P.C.

"Accu-Networks has put all the pieces of my puzzle together and are there 24/7 when we need them."
The Law Offices
of Timothy J. O'Connor

"We're grateful for their expertise, diligence, and efficiency."
Adam Ross Cut Stone

"They respond quickly and understand our needs." Whispering Pines Preschool

"Accu-Networks has consistently quoted and invoiced their exceptional services at a very fair price." The East Greenbush
Public Library

"Accu-Networks has gone above and beyond many times to keep us up and running!!! They respond to our needs immediately and fix whatever needs fixing...even if it is after hours, weekends, or holidays. Sometimes they are aware of our problems before we are! We have never had an IT problem they couldn’t fix!"
The Albany County
Bar Association

"Accu-Networks has been a life saver for us. We have used them several times and they consistently provide great IT knowledge and wonderful customer service at very good prices."
House of Praise Ministries

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Live Remote Assistance

Your Name:
Your Company:

Please fill in the fields above, type the code you receive from your Representative below, then click the button to proceed.

Please contact us before using this service...

Do you need a quick solution to a technical problem?

With live remote assistance, a member of our support team can securely share your desktop to quickly resolve your issue, and get you back up and running as smoothly and as expediently as possible.

How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

How It Works:

Step 1: Simply type your name, company, and code in the boxes below. Then click the "Click Here" button.
Step 2: You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3: Your support representative will chat with you online to obtain the details of the problem.
Step 4: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.



Accu-Networks is proud to announce our partnership with Labtech Software!

LabTech is a unique tool, the only remote monitoring and management (RMM) solution designed from the perspective of system engineers with real experience in the services industry who are well aware that limited resources have to meet ever-increasing demands.

Who Can Help Prevent Future Ransomware Attacks?

By Mitchel Chang, Trend Micro Initiative for Education The recent Colonial Pipeline ransomware incident may be a wake-up call for how we can protect our critical infrastructures and major businesses from cyber-attacks. “Cybercrime business” is rapidly growing and perpetrators are making billions of dollars worldwide. With the global internet, hackers can initiate attacks from anywhere […]

The post Who Can Help Prevent Future Ransomware Attacks? first appeared on Internet Safety for Kids & Families.

Posted on 18 May 2021 | 3:28 pm

Supporting Children with Autism Through Safe and Healthy Technology Use

In the U.S., it is estimated that 1 in 54 children, from all racial, ethnic and socioeconomic groups, has been identified with autism spectrum disorder (ASD). While all children need guidance with safe and healthy technology use, children with ASD may experience different challenges and benefits unique to them. So, how can we better support children with ASD as they engage with technology?

In our 20th episode of the Managing Family Life Online Series, we raise awareness about children with autism and provide advice from experts for parents raising kids with ASD.

The post Supporting Children with Autism Through Safe and Healthy Technology Use first appeared on Internet Safety for Kids & Families.

Posted on 11 May 2021 | 3:24 pm

Scams and Misinformation Challenges

By Zarmeena Waseem, National Cyber Security Alliances and     Mitchel Chang, Trend Micro Initiative for Education It has been over a year since the pandemic began and cyber threats have thrived during this period. In April 2020, we witnessed a huge spike of phishing emails and smishing text messages as a starting point of various […]

The post Scams and Misinformation Challenges first appeared on Internet Safety for Kids & Families.

Posted on 30 April 2021 | 2:58 am