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Testimonials


"If your organization is considering utilizing an IT vendor, I would strongly encourage you to use
Accu-Networks."
The National Education Association

"The project was a success due to their vast knowledge, their work ethic, and the great personalities they have."
NYSUT

"Accu-Networks has worked very closely with us, to give our company its greatest technical potential."
Buckley, Mendleson, Criscione & Quinn, P.C.

"Accu-Networks has put all the pieces of my puzzle together and are there 24/7 when we need them."
The Law Offices
of Timothy J. O'Connor

"We're grateful for their expertise, diligence, and efficiency."
Adam Ross Cut Stone

"They respond quickly and understand our needs." Whispering Pines Preschool

"Accu-Networks has consistently quoted and invoiced their exceptional services at a very fair price." The East Greenbush
Public Library

"Accu-Networks has gone above and beyond many times to keep us up and running!!! They respond to our needs immediately and fix whatever needs fixing...even if it is after hours, weekends, or holidays. Sometimes they are aware of our problems before we are! We have never had an IT problem they couldn’t fix!"
The Albany County
Bar Association

"Accu-Networks has been a life saver for us. We have used them several times and they consistently provide great IT knowledge and wonderful customer service at very good prices."
House of Praise Ministries

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Live Remote Assistance



Your Name:
Your Company:

Please fill in the fields above, type the code you receive from your Representative below, then click the button to proceed.

Please contact us before using this service...



Do you need a quick solution to a technical problem?

With live remote assistance, a member of our support team can securely share your desktop to quickly resolve your issue, and get you back up and running as smoothly and as expediently as possible.


How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.


How It Works:

Step 1: Simply type your name, company, and code in the boxes below. Then click the "Click Here" button.
Step 2: You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3: Your support representative will chat with you online to obtain the details of the problem.
Step 4: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

 

News

Accu-Networks is proud to announce our partnership with Labtech Software!

LabTech is a unique tool, the only remote monitoring and management (RMM) solution designed from the perspective of system engineers with real experience in the services industry who are well aware that limited resources have to meet ever-increasing demands.

Question Your Search: How Algorithms Perpetuate Inequality

Whether you know it or not, algorithms power many of the online services we rely upon, customizing the content we see based on our personal information, actions, and interactions online.  But these algorithms are imperfect and can distort, exclude, or misrepresent our view of others, ourselves, and the world. Hear from one of the leading experts on this topic, Dr. Safiya Noble, and find some good tips and advice you can use and share with your families.

The post Question Your Search: How Algorithms Perpetuate Inequality first appeared on Internet Safety for Kids & Families.

Posted on 24 March 2021 | 2:42 pm

Fighting COVID-19 and Misinformation: From an ER Doctor’s View

Outside of politics, no other topic has quite been the focus of misinformation like the COVID-19 pandemic.  With the arrival of a vaccine for COVID-19 now rolling out across the globe, there is great hope that the pandemic will soon be behind us. But misconceptions and misinformation about it persist, especially online. What are the myths and the facts? Why do both exist online? And how do we distinguish one from the other?

In our 15th episode of Managing Family Life Online Webinar Series, “COVID-19: Finding Reliable Vaccine Info Online,” we tackled these questions and debunked the falsities with an emergency room physician and one of the nation’s leading experts Dr. Megan Ranney.

The post Fighting COVID-19 and Misinformation: From an ER Doctor’s View first appeared on Internet Safety for Kids & Families.

Posted on 9 February 2021 | 1:03 am

Two Steps to Protect Your Family’s Privacy on Data Privacy Day

Over the past year, we have collectively developed a heavy dependence on the internet as we fight the pandemic by staying home and keeping away from each other.  We have made many sacrifices in the hope of keeping our family and our communities safe; one of them is to our online privacy. 

Everything we do online leaves a digital trail of our personal information, held by 3rd parties; some of them we may know and trust, and others we may not.  Choosing to stay home and do more online should not be a free pass for others to take advantage of our benevolence. On Data Privacy Day, let’s make a new year’s commitment to protect our online privacy more fiercely than ever. Here are two things you can do for your family today. 

The post Two Steps to Protect Your Family’s Privacy on Data Privacy Day first appeared on Internet Safety for Kids & Families.

Posted on 27 January 2021 | 4:28 pm