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Testimonials


"If your organization is considering utilizing an IT vendor, I would strongly encourage you to use
Accu-Networks."
The National Education Association

"The project was a success due to their vast knowledge, their work ethic, and the great personalities they have."
NYSUT

"Accu-Networks has worked very closely with us, to give our company its greatest technical potential."
Buckley, Mendleson, Criscione & Quinn, P.C.

"Accu-Networks has put all the pieces of my puzzle together and are there 24/7 when we need them."
The Law Offices
of Timothy J. O'Connor

"We're grateful for their expertise, diligence, and efficiency."
Adam Ross Cut Stone

"They respond quickly and understand our needs." Whispering Pines Preschool

"Accu-Networks has consistently quoted and invoiced their exceptional services at a very fair price." The East Greenbush
Public Library

"Accu-Networks has gone above and beyond many times to keep us up and running!!! They respond to our needs immediately and fix whatever needs fixing...even if it is after hours, weekends, or holidays. Sometimes they are aware of our problems before we are! We have never had an IT problem they couldn’t fix!"
The Albany County
Bar Association

"Accu-Networks has been a life saver for us. We have used them several times and they consistently provide great IT knowledge and wonderful customer service at very good prices."
House of Praise Ministries

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Live Remote Assistance



Your Name:
Your Company:

Please fill in the fields above, type the code you receive from your Representative below, then click the button to proceed.

Please contact us before using this service...



Do you need a quick solution to a technical problem?

With live remote assistance, a member of our support team can securely share your desktop to quickly resolve your issue, and get you back up and running as smoothly and as expediently as possible.


How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.


How It Works:

Step 1: Simply type your name, company, and code in the boxes below. Then click the "Click Here" button.
Step 2: You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3: Your support representative will chat with you online to obtain the details of the problem.
Step 4: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

 

News

Accu-Networks is proud to announce our partnership with Labtech Software!

LabTech is a unique tool, the only remote monitoring and management (RMM) solution designed from the perspective of system engineers with real experience in the services industry who are well aware that limited resources have to meet ever-increasing demands.

Asking the Right Questions: Why Trend Micro Is Fighting for Media Literacy Education

In today’s world of fake news and cyber propaganda, it can be difficult for many of us to know what’s real and what’s there to mislead us. That’s why at Trend Micro we strongly support media literacy education and have worked hard over the past decade to help kids become critical thinkers of and active participants in their online safety and responsibilities. To that end, we are proud to celebrate Media Literacy Week and promote one of the most important skills we can teach our kids so they can thrive in an internet-dependent world. That skill? Ask the right questions...

Posted on 5 November 2018 | 1:15 pm

Back to School Means Back to Good Online Habits

Back to school can be a stressful time for students and parents alike. The lengthy summer break is sometimes difficult to shake, but a new school year means establishing new routines and getting back into good habits for the year ahead. It’s an especially important time for kids to return to healthy doses and uses of technology. With mounting concerns over the effects of excessive screen time, parents today don’t just need to focus on the type of content their kids are consuming online, but how long they’re spending glued to their smartphones or gaming devices. So why not lay down some new ground rules as we kick off the new school year?

Posted on 18 September 2018 | 7:30 am

Summer Safety on Social Media

This summer, as you snap selfies and share them while on your travels and adventures, be sure to remind your kids (and yourself) to share safely.  Social media keeps us connected with family and friends, but it’s increasingly fraught with risks such as online scams, privacy leaks, identity theft and more.

Posted on 3 July 2018 | 9:01 am