Placeholder Image 3

Testimonials


"If your organization is considering utilizing an IT vendor, I would strongly encourage you to use
Accu-Networks."
The National Education Association

"The project was a success due to their vast knowledge, their work ethic, and the great personalities they have."
NYSUT

"Accu-Networks has worked very closely with us, to give our company its greatest technical potential."
Buckley, Mendleson, Criscione & Quinn, P.C.

"Accu-Networks has put all the pieces of my puzzle together and are there 24/7 when we need them."
The Law Offices
of Timothy J. O'Connor

"We're grateful for their expertise, diligence, and efficiency."
Adam Ross Cut Stone

"They respond quickly and understand our needs." Whispering Pines Preschool

"Accu-Networks has consistently quoted and invoiced their exceptional services at a very fair price." The East Greenbush
Public Library

"Accu-Networks has gone above and beyond many times to keep us up and running!!! They respond to our needs immediately and fix whatever needs fixing...even if it is after hours, weekends, or holidays. Sometimes they are aware of our problems before we are! We have never had an IT problem they couldn’t fix!"
The Albany County
Bar Association

"Accu-Networks has been a life saver for us. We have used them several times and they consistently provide great IT knowledge and wonderful customer service at very good prices."
House of Praise Ministries

Placeholder Image 2

Live Remote Assistance



Your Name:
Your Company:

Please fill in the fields above, type the code you receive from your Representative below, then click the button to proceed.

Please contact us before using this service...



Do you need a quick solution to a technical problem?

With live remote assistance, a member of our support team can securely share your desktop to quickly resolve your issue, and get you back up and running as smoothly and as expediently as possible.


How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.


How It Works:

Step 1: Simply type your name, company, and code in the boxes below. Then click the "Click Here" button.
Step 2: You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3: Your support representative will chat with you online to obtain the details of the problem.
Step 4: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

 

News

Accu-Networks is proud to announce our partnership with Labtech Software!

LabTech is a unique tool, the only remote monitoring and management (RMM) solution designed from the perspective of system engineers with real experience in the services industry who are well aware that limited resources have to meet ever-increasing demands.

It’s Time to Hit the Pause Button: Why We Should Never Stop Caring about Media Literacy

Last month, the U.S. experienced one of the most horrific acts of violence when a lone gunman took aim at thousands of country music fans at an outdoor concert in Las Vegas. In the moments immediately following, news of the rampage took over the media, on air and online. At times like these, many of us turn on the television, but many more of us choose to go to Google or scroll through our social media feeds on Twitter or Facebook to learn more. This rush to the web is not new. But in an age when everyone expects instantaneous access to knowledge, our impatience puts us at risk when we do not take the time to properly vet or verify what we’re seeing or sharing. There are consequently some eager to take advantage of our impulsiveness.

Posted on 10 November 2017 | 1:23 pm

5 Ways to Practice Healthy Social Media Skills This Summer

Throughout the summer vacation months, most (if not all) kids are spending that time with their phones in hand.  While you're all taking a well-deserved break from the school year, don't take a vacation from using social media in smart ways.  Here are a few skills to help your kids remember and practice before they head back to school.

Posted on 18 July 2017 | 6:23 am

Impulsivity, Civility, Authenticity and Privacy: Announcing the Winners of the 2017 “What’s Your Story?” Video Contest

We based this year's theme on the fact that the internet is imperfect. But we also felt that its faults and weaknesses might be different depending on whom you asked. So we posed the question: “If you could change one thing about the internet, what would you change?” Students' answers this year were not only well thought out and well produced, but covered a wide range of topics from civility (or lack thereof) to privacy to fake news.

Posted on 9 May 2017 | 5:55 am