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"If your organization is considering utilizing an IT vendor, I would strongly encourage you to use
The National Education Association

"The project was a success due to their vast knowledge, their work ethic, and the great personalities they have."

"Accu-Networks has worked very closely with us, to give our company its greatest technical potential."
Buckley, Mendleson, Criscione & Quinn, P.C.

"Accu-Networks has put all the pieces of my puzzle together and are there 24/7 when we need them."
The Law Offices
of Timothy J. O'Connor

"We're grateful for their expertise, diligence, and efficiency."
Adam Ross Cut Stone

"They respond quickly and understand our needs." Whispering Pines Preschool

"Accu-Networks has consistently quoted and invoiced their exceptional services at a very fair price." The East Greenbush
Public Library

"Accu-Networks has gone above and beyond many times to keep us up and running!!! They respond to our needs immediately and fix whatever needs fixing...even if it is after hours, weekends, or holidays. Sometimes they are aware of our problems before we are! We have never had an IT problem they couldn’t fix!"
The Albany County
Bar Association

"Accu-Networks has been a life saver for us. We have used them several times and they consistently provide great IT knowledge and wonderful customer service at very good prices."
House of Praise Ministries

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Live Remote Assistance

Your Name:
Your Company:

Please fill in the fields above, type the code you receive from your Representative below, then click the button to proceed.

Please contact us before using this service...

Do you need a quick solution to a technical problem?

With live remote assistance, a member of our support team can securely share your desktop to quickly resolve your issue, and get you back up and running as smoothly and as expediently as possible.

How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

How It Works:

Step 1: Simply type your name, company, and code in the boxes below. Then click the "Click Here" button.
Step 2: You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3: Your support representative will chat with you online to obtain the details of the problem.
Step 4: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.



Accu-Networks is proud to announce our partnership with Labtech Software!

LabTech is a unique tool, the only remote monitoring and management (RMM) solution designed from the perspective of system engineers with real experience in the services industry who are well aware that limited resources have to meet ever-increasing demands.

Online Gaming Safety & Making the Most of Your Microsoft® Xbox

The increase in screen time during the last six months leaves many parents asking questions like: How can you make sure that your kids strike a healthy balance between screen time for school vs. fun? and How can you help them keep it safe and positive while gaming? Although we have our recommended list of safety tips, we had a chance to sit down with Jill McClenahan and Julie Kohler from Microsoft as part of our Managing Family Life Online webinar series, and dig into all aspects of gaming during COVID-19, with lots of tips and advice shared.

The post Online Gaming Safety & Making the Most of Your Microsoft® Xbox first appeared on Internet Safety for Kids & Families.

Posted on 6 October 2020 | 2:08 pm

Getting Back to School & Back Online

As kids begin a new school year, we spoke to Michelle Ciccone, Educator & Tech Integration Specialist at Foxborough High School, about how technology will continue to play a role in their lives; how we can encourage kids to keep screen time safe, positive and productive; and, how students can balance time online so they can have a successful school year. Hear about what we learned and what we can and should expect in the year ahead.

The post Getting Back to School & Back Online first appeared on Internet Safety for Kids & Families.

Posted on 21 September 2020 | 6:47 pm

Is time running out on TikTok?

Long before COVID-19, TikTok’s rise to stardom was a familiar story to many in the tech landscape.  And like many other apps, TikTok has experienced incredible growth over the last few months with 800 million active users. For an app like TikTok, which promotes itself as an entertainment app, the timing and environment sealed its status as a formidable contender to the giants of social media.

But the next chapter for TikTok looks to be unique as it finds itself in the middle of a political tug-of-war, which may force it into the arms of a U.S. behemoth. Meanwhile, kids will continue to use TikTok but as time goes on, they may also begin to move on to other, independent apps that provide the same amount of entertainment, boasts unique features, and has captured the zeitgeist.

The post Is time running out on TikTok? first appeared on Internet Safety for Kids & Families.

Posted on 7 August 2020 | 8:31 pm